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RETURN POLICY

Last updated May 23, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item purchased, then mail your return to the following address:

Soul Different Organic Products
Attn: Returns
RMA #
290 NW Peacock Blvd
Suite 881021
Port St. Lucie, FL 34986
United States

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Beauty and Skin Care Products
     ●     Products that are mishandled or misused
     ●     Books


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Sale items are FINAL SALE and cannot be returned.
     ●     Returns must be in the package it came in.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(561) 444-SDOP 7367
This return policy was created using Termly's Return and Refund Policy Generator.

Beauty and Skincare Products can only be returned unused and unopened.